Foneo makes it easier and cheaper than ever to buy and sell pre-owned or refurbished smartphones anywhere in South Africa.
Need help? Our friendly support team is available to assist you during normal working hours (9AM - 5PM) on weekdays. Simply send us an email or chat with us on WhatsApp for assistance. We typically respond within a few hours.
Foneo is committed to bringing you unmatched value on refurbished smartphones. If you see the same refurbished or pre-owned device, in the same condition, and the equivalent 12-month limited warranty at a better price within 7 days of your purchase, on any other South African website or retail store, we will send you a discount voucher for the difference, plus free delivery anywhere in South Africa.
After making a purchase, you have 30 days to feel out your new smartphone and decide if it's right for you. If there's any issue, let us know and we'll gladly issue you a refund or exchange at no cost to you.
In most cases, we typically complete a new order within 5-8 working days. You can click here to check your order status. We do not offer Express or Next Day delivery at this time.
We accept all recognized payment methods including Visa/Mastercard (cheque, debit or credit card), Electronic Funds Transfer (EFT), cash on delivery or manual bank/ATM deposit. Choose any option you prefer during checkout.
We take online security very seriously. When you use our service, all your details are encrypted using an SSL certificate so your information is 100% safe.
We are available via email, WhatsApp, Facebook and Instagram. You can contact us anytime and we'll get back to you within 1-2 working days. Our working hours are from 9AM till 5PM on weekdays.
Please note that waterproofing is NOT maintained on refurbished products. As part of the refurbishing method which is based on indsutry specifications and best practices, the devices are opened in order to carry out tests on the product before they are sold. As a result, waterproof sealing from the original manufacturer is NOT guaranteed on refurbished products sold on the Foneo platform.